Language, Words and Phrases that Destroy Relationships
Certain words and phrases block connections cold and at the same time can make people steaming mad Here are some tips on language, words and phrases to avoid: You If you tell someone “You did this” or...
View ArticleWhen You Should Say I'm Sorry Instead of Thanks
When you hurt someone’s feelings at work, it’s too easy to try and smooth it over with an attoboy or platitude. But is that really a relationship booster or just a band aid? Most of my keynote talks...
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